Frequently Asked Questions
What is virgin hair?
Virgin hair is 100% human hair that has never been permed, dyed, coloured, bleached or chemically processed in any way.
How much does a bundle weigh?
Each of our bundles weigh approximately 100 grams.
How many bundles will I need?
This depends on your personal preference. In general, we would recommend at least 3 bundles if using length 10” to 20” to give your installation a fuller or natural look. We recommend at least 4 bundles where the lengths exceeds 20” as the longer the hair extensions the shorter the weft so in this instance to avoid the ends appearing thin, it is advisable to order 2 bundles of the longest length.
How do I choose the correct length?
Please refer to the Hair Length Chart below for guidance.
How can I pay for my hair?
You can pay for your hair extensions using any major debit or credit card and with our NHB eGift Card. We also accept payment via Paypal.
How can I purchase a NHB eGift Card?
You can purchase a Gift Card from the Shop Now page by simply following the instructions. Once you have completed your purchase, it will take 24 to 48 hours for the card to be activated and emailed to the recipient. Our gift card is valid for one year from the date of purchase. The gift card is NOT redeemable for cash. The gift card is non-transferable and resale is prohibited. If a gift card is lost or used without permission, a replacement will NOT be provided in these circumstances. The gift card is NOT to be combined with other vouchers and is not valid with other promotions and offers.
When will I receive my order?
Please refer to our Terms And Conditions policy for detailed information.
What are your Returns / Exchange policy?
We offer full refunds if the product is returned within 10 days however there are exceptions. Please refer to our Refund / Exchange policy for detailed information.
How can I contact you?
You can contact us via
Email: admin@noirehairandbeauty.com
Instagram: https://www.instagram.com/hairatnoire
Use the Contact Us link below. Please include your order number where applicable. We aim to reply within 24 hour
Do you ship abroad?
Unfortunately, we do not currently ship abroad but plan to do so in the near future.
Bridal Party Offer
If you're lucky enough to be part of a Bridal Party, Why not order all your hair from one place? This offer is ideal for those wanting to buy a larger amount of our virgin hair products which includes Bundles, Frontals and Closures and will expire on 31st December 2023.
Use Code: BRIDAL23
* PAY LATER OPTIONS AVAILABLE AT CHECKOUT *
*Minimum Order Applies
**Offer excludes Bundle Deals
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