Privacy Policy

Privacy Statement

...

The type of personal information we collect

We currently collect and process the following information:

·  Name

·  Address

·  Telephone number 

·  Date of birth

·  Email address 

·  Billing and payment information

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

·  When you purchase something from our online store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

·  When you browse our online store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

·  Email marketing: With your permission, we may send you emails about our online store, new products and other updates.

We may share this information if we are required by law to do so or if you are in violation of out Terms and Conditions. Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

Your consent. You are able to remove your consent at any time. You can do this by contacting us at Noire Hair and Beauty, Suite 1, 39 Ludgate Hill, London EC4M 7JN or emailing us at admin@noirehairandbeauty.com

How we store your personal information 

Our online store is hosted by GoDaddy Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your information is securely stored through GoDaddy’s data storage, databases and the general GoDaddy application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then GoDaddy stores your credit card data.  It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Term of Service. When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at Noire Hair and Beauty, Suite 1, 39 Ludgate Hill, London EC4M 7JN or email admin@noirehairandbeauty.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Noire Hair and Beauty, Suite 1, 39 Ludgate Hill, London EC4M 7JN.  Telephone: 07544 897778, email admin@noirehairandbeauty.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:  

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk